Privacy Policy

Last Updated: September 9, 2025

1. Introduction

Sum1 Solutions, LLC ("Sum1 Solutions," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our technology services, websites, software applications, or related services (collectively, the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy.

Key Privacy Principles

2. Information We Collect

2.1 Personal Information You Provide

We collect information you directly provide to us, including:

2.2 Information We (May) Collect Automatically

When you use our Services, we automatically collect:

2.3 Public-Source Data We Process

Some Services monitor, process, and transform information obtained from publicly available sources (for example, regulatory filings and other public disclosures). This information may be indexed, filtered, deduplicated, summarized, or used to generate notifications. We do not collect personal information from these sources beyond what is already publicly available.

2.4 Healthcare-Related Information

HIPAA and Healthcare Data Notice

Unless otherwise stated, all solutions, whether healthcare-related or otherwise, are NOT HIPAA-compliant and no personal or medical identifiable information should ever be shared through our systems.

Only systems explicitly marked as HIPAA-compliant should be used with protected health information (PHI). Always verify compliance status before using any Service with sensitive data.

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

3.2 Communication and Notifications

3.3 Business Operations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our Services, such as:

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.2 Legal Requirements

We may disclose information when required by law or to:

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

5. Data Security

We implement comprehensive security measures to protect your information:

5.1 Technical Safeguards

5.2 Administrative Safeguards

Security Disclaimer

While we implement robust security measures, no internet-based system is completely secure. We cannot guarantee absolute security of your information transmitted through our Services.

6. Your Privacy Rights and Choices

You have several rights regarding your personal information:

6.1 Access and Portability

6.2 Correction and Updates

6.3 Deletion and Restriction

6.4 Communication Preferences

To exercise these rights, please contact us using the information provided in Section 11.

7. Data Retention

We retain your information for different periods depending on the type of data and purpose:

Data Type Retention Period Reason
Account Information Duration of account + 3 years Service provision, legal compliance
Usage and Analytics 2 years Service improvement, analytics
Communication Records 3 years Customer support, dispute resolution
Notification Preferences (Email/SMS) Until you opt out or delete your account Provide requested alerts and comply with messaging regulations
Healthcare Data (HIPAA) 6 years minimum Regulatory requirements
Financial Records 7 years Tax and accounting requirements

We securely delete or anonymize information when it's no longer needed for business or legal purposes.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

8.1 Types of Cookies

8.2 Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect functionality of our Services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

10. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.

11. Opt-Out and Preference Management

You can opt out of alert emails or SMS messages at any time by following the unsubscribe instructions in the message or by contacting us. If you opt out of certain communications, we may still send strictly necessary messages (for example, security or legal notices).

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:

Your continued use of our Services after changes take effect constitutes acceptance of the updated Privacy Policy.

13. Contact Information

For privacy-related questions or to exercise your rights, contact us:

Sum1 Solutions, LLC
Privacy Officer
Email: [email protected]
Subject Line: "Privacy Inquiry - [Website Name]"
Please include the website about which you are contacting us

We will respond to all privacy inquiries within 30 days. For urgent security concerns, we aim to respond within 48 hours.

Specific Compliance Information